Privacy Policy

01

Data Controller

The data controller responsible for your personal information is:

02

Data We Collect

We collect personal data only when you choose to provide it — through our contact form, Custom Made enquiry form, or direct communication. The information we may collect includes:

• Your name and professional title
• Your email address and telephone number
• Your company name and location, where relevant
• Details of your project or enquiry
• Correspondence between you and Habit Collection

We also collect certain technical data automatically when you visit this website, including your IP address, browser type, pages visited, and time spent on the site. This data is processed anonymously and is not used to identify you individually.

03

How We Use Your Data

We use the personal data you provide solely for the following purposes:

• To respond to your enquiry or request
• To progress a Custom Made commission or business relationship
• To send the Habit catalogue or other materials you have requested
• To maintain a record of communications for the purpose of our ongoing relationship
• To comply with legal obligations where applicable

We do not use your data for automated decision-making or profiling. We do not send unsolicited marketing communications. If you have provided your details in connection with a specific enquiry, we will not contact you for unrelated purposes without your consent.

04

Legal Basis for Processing

Our legal basis for processing your personal data depends on the nature of your interaction with us:

Contractual necessity

Where you have engaged us for a Custom Made commission or business service, we process your data to fulfil our obligations under that relationship.

Legitimate interests

Where you have submitted a general enquiry, we process your data on the basis of our legitimate interest in responding to and managing incoming communications.

Consent

Where we request your consent for a specific purpose — such as sending the catalogue or adding you to a communication list — we will ask explicitly and maintain a record of that consent. You may withdraw consent at any time.

Legal obligation

In certain circumstances we may be required to process personal data to comply with a legal obligation.

05

Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law.

• General enquiries: up to 24 months from the date of your last communication
• Active client relationships: for the duration of the relationship and up to 7 years thereafter, in accordance with Italian commercial record-keeping requirements
• Website analytics data: processed anonymously; retained for up to 14 months, in line with Google Analytics 4 data retention settings

When data is no longer required, it is securely deleted or anonymised.

06

Sharing of Data

We do not sell, rent, or trade your personal data. We do not share your data with third parties for marketing purposes.

In limited circumstances, we may share data with trusted service providers who assist in the operation of our business — for example, our website platform, email service, or logistics partners. These parties are contractually required to handle your data securely and in accordance with GDPR, and may only use it for the specific purpose for which it was shared.

We may also disclose data where required by law, regulation, or court order.

07

Cookies

This website uses cookies — small text files stored on your device — to support the operation and performance of the site. We use the following categories of cookie:

Strictly necessary cookies

Required for the website to function. These cannot be disabled and do not collect personal data.

Analytics cookies

Used to understand how visitors interact with the site — which pages are visited, how long visitors stay, and where they arrive from. This data is processed anonymously and is not used to identify individuals. We use this information solely to improve the website. These cookies require your consent.

Functional cookies

Used to remember choices you make on the site, such as your cookie consent preferences. No functional cookies beyond the consent preference cookie are currently in use on this website.

On your first visit, you will be invited to accept or decline non-essential cookies via our cookie banner. You can update your preferences at any time. For full details of the cookies in use, please refer to our Cookie Policy.

08

Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your data, where no overriding legal basis exists for its retention
• Right to restriction — to request that we limit the processing of your data in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format where technically feasible
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time

To exercise any of these rights, please contact us at connect@habit-collection.com. We will respond within 30 days. If you believe your rights have not been respected, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.

09

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to personal data within our organisation is restricted to those who have a legitimate need to process it.

No method of data transmission or storage is entirely secure. While we take all reasonable precautions, we cannot guarantee absolute security.

10

Third-Party Links

This website may contain links to third-party websites — including social media platforms and partner sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any external site you visit.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date of the most recent revision is shown at the top of this page. We encourage you to review this policy periodically.

Where changes are material, we will make reasonable efforts to notify affected individuals.

12

Contact Us

For any questions about this Privacy Policy, or to exercise your data protection rights, please contact us: